Terms of service

Terms of Service

Last updated: April 10, 2026

Welcome to Wild Mate. These Terms of Service (“Terms”) govern your use of TryWildMate.com (the “Site”) and any related services, products, or purchases (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

1. About Us

Wild Mate, Inc. (“Wild Mate,” “we,” “us,” or “our”) is a California-based company that sells yerba mate products through TryWildMate.com.

2. Eligibility & Acceptance

By using our Services, you confirm that:

You are at least 18 years old (or the age of majority in your jurisdiction)
You have the legal capacity to enter into these Terms
You agree to comply with these Terms and all applicable laws

3. Products & Product Information

We strive to ensure all product descriptions, images, and pricing are accurate; however:

All products are subject to availability
We may modify, discontinue, or limit products at any time without notice
We reserve the right to refuse or cancel orders at our discretion

Health Disclaimer:
Wild Mate products are food and beverage items. They are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use if you are pregnant, nursing, sensitive to caffeine, or have any medical conditions.

4. Orders & Payment

By placing an order, you are making an offer to purchase products at the listed price.

All prices are listed in U.S. Dollars (USD)
Applicable taxes will be added at checkout where required
Payment must be made at the time of purchase

We reserve the right to accept or decline any order. If your order is canceled after payment, you will receive a full refund.

Payment Methods:
We accept major credit cards, PayPal, Shop Pay, and other methods shown at checkout. Payments are securely processed by third-party providers.

5. Subscriptions (If Applicable)

If you enroll in a subscription:

You authorize recurring charges based on your selected billing frequency
Your subscription will automatically renew unless canceled
You may cancel at any time before your next billing cycle

Please refer to our Returns & Refunds Policy for additional details.

6. Shipping & Delivery

We currently ship within the United States
Delivery times are estimates and not guaranteed
Shipping delays may occur due to carriers or external factors

Risk of Loss:
Title and risk of loss pass to you once the order is transferred to the shipping carrier.

We are not responsible for:

Carrier delays
Incorrect addresses provided by you
Events outside our control (e.g., weather, supply chain issues)

7. Intellectual Property

All content on the Site—including text, graphics, logos, images, and product designs—is owned by Wild Mate or its licensors and is protected by intellectual property laws.

You may not:

Copy, reproduce, or distribute content
Create derivative works
Use our branding without prior written permission

8. Prohibited Uses

You agree not to:

Use the Site for unlawful or fraudulent purposes
Attempt to gain unauthorized access to systems or data
Interfere with site functionality or security
Transmit malware, spam, or harmful code
Scrape, crawl, or data mine the Site without permission
Violate intellectual property or other rights

9. Disclaimer of Warranties

THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT

We do not guarantee uninterrupted, error-free, or secure access to the Services.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Wild Mate shall not be liable for any indirect, incidental, consequential, or punitive damages
This includes loss of profits, data, or use

Our total liability for any claim will not exceed the amount you paid for the product(s) giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Wild Mate and its officers, employees, and affiliates from any claims, damages, liabilities, or expenses (including attorneys’ fees) arising from: